
Holiday Inn Express hotel bunny reception
The children at Battledown Ward Cheltenham General Hospital received special treatment this Good Friday, when the Holiday Inn Express Cheltenham donated over 50 Easter eggs and chocolate goodies to the ward.
The hotel also provided a real life ‘Easter Bunny’ to deliver the chocolate treats.
“Whilst other children may have the opportunity to do Easter egg hunts and fun activities this Easter, it is important to remember there are children in Gloucestershire who may not have the same opportunities to join in this year,” says Kimberley Hatherall, Sales and Marketing Manager, “We believe it is important to work closely with the community, not just supporting local businesses but residents too.”
The donation was for the children who might have otherwise been excluded from the Easter celebrations and as a thank you for the dedicated work of the staff on the ward.
To view more Easter Bunny photos and celebrations please visit Holiday Inn Express hotel Cheltenham
Cheltenham’s newest hotel has celebrated its one year anniversary in Cheltenham with a brand re-launch this month. Local residents will be able to see new signage and innovative exterior lighting, and customers will be able to experience different hallmarks in the hotel.
The new guest bedroom experience will include a choice of pillow options and a revitalised shower experience. Other notable changes include a different welcome experience for travellers with a more interactive and efficient check in process and even more Priority Club rewards to benefit from. As part of the re-launch, the brand will initiate a new service culture – “Stay Real”. The service culture will enhance staff behaviour and skills to best serve guests, treating them as real people and consistently delivering the real, genuine service for which Holiday Inn Express is known.
Jason Hiley, General Manager of the Hotel in Cheltenham says, “We are extremely proud of the achievements in the first trading year. With the significant changes in our hallmarks and service culture, we are confident our customers will receive the best value for money experiences in the area.”
All Holiday Inn hotels worldwide will be progressively relaunched to further enhance quality and drive consistency across the brand portfolio. IHG expects the re-launch programme to allow Holiday Inn hotels to generate significantly higher revenue and deliver an improved return on investment for their owners.
Andrew Cosslett, chief executive, Intercontinental Hotels Group (IHG), “This is an important moment in Holiday Inn’s history. The brand is the largest and one of the most successful in the hotel industry and its re-launch will ensure that this position is maintained. We dedicated significant resources to getting the facts and the insights to enable us to make these changes, in partnership with our owners. The Holiday Inn sign is seen by hundreds of millions of people every day around the world. The changes we are making will ensure the Holiday Inn brand goes forward into the future with a strong and confident new image. We want our guests to get as much enjoyment from Holiday Inn hotels over the next 50 years as they have over the last 50.”
The brand re-launch programme incorporates insights from an IHG-commissioned consumer research, which gathered input from 18,000 travellers globally.
Cheltenham’s newest hotel the Express by Holiday Inn Cheltenham, is re-launching their brand to become the Holiday Inn Express Cheltenham in April.
To celebrate, the Cheltenham hotel have an exclusive offer for members of Business Pride and Cheltenham Chamber of Commerce, with some healthy discounts on conference facilities and accommodation costs to help local businesses alleviate the cost of the recession when planning a venue to entertain corporate clients.
For a full day in one of their meeting rooms, the price is just £175 (previously £250), and for an overnight stay with breakfast, prepaid rates start from £44, which offers members a saving of nearly 50% on the RRP.
Holiday Inn Express Sales and Marketing Manager Kimberley Hatherall explained that the new prices were designed to provide a partnership with Cheltenham business members and offer them value for money packages that can accommodate all their business needs.
“This is an exclusive offer for those Cheltenham Business Pride and Chamber of Commerce members only,” she said.
“With our re-launch, we wanted to share this success with the rest of the town and provide guests with just what they need when they are on the go. As well as the discounts being provided, we will be hosting select regular events where members can share ideas and exchange information. This is our way of trying to help our local business colleagues during these challenging times.”
Graham Philpot, economic development officer, said: ‘’Local businesses are always asking for a way to talk to and relate with each other because of the current economic climate, and we are therefore pleased to see the new Holiday Inn Express taking the lead with this agenda and passing on the savings that they have made to Business Pride members. These actions will enhance and benefit individual organisations, as well as the economy of the borough.’’
To book call 01242 548200. When making a booking, members should inform the receptionist that they are affiliates of Cheltenham Business Pride or Cheltenham Chamber of Commerce in order to qualify for the discount.





